Transformed the data management program, successfully resolving consent orders by establishing a robust data strategy and execution framework across three lines of business, significantly advancing data governance maturity.
Designed and executed a comprehensive 3-Year Data Strategy & Roadmap, successfully closing critical regulatory gaps including Basel, Basel 239, CCAR, and AML/KYC.
Developed the North American data strategy, aligning with Digital Banking priorities to enable data as a strategic asset for consumption across all lines of business.
Implemented a federated data governance team across three large lines of business, driving business value by accelerating loan closings, account opening, and transaction monitoring, resulting in the closure of multiple MRA & MRIA's.
Led process improvements for the Global Consumer Bank, enhancing data quality, standards, issue resolution, and governance structures.
Implemented cutting-edge tools for data lineage and metadata management from source to target, meeting stringent regulatory requirements and streamlining issue management closure.
Directed global KYC/AML root cause analysis across complex architecture, platforms, and over 50 source systems, developing strategies that reduced material change events by 30%-50%.